Fossil Watch Repair

Learn how to fix your Fossil watch here!

Fossil Watch Repair

Watches are not for just telling the time anymore, but it is a fashion statement. People buy watches for different outfits so they have different looks. One of the most popular watches are the Fossil watches because they are great looking and very affordably priced.

There are Fossil watches for men as well as Fossil watches for women. They have a variety of watches from elegant dressy to casual sporty. But while Fossil does make great quality watches, there are times when repairs are needed. You definitely want to keep your watch maintained so they run for a very long time. The great thing about Fossil is that their watches are covered under an 11 year warranty. Not every single thing is covered under this warranty but we will go into what is and is not covered.

You could always try to fix the watch yourself but the short answer will be to not even try it. Watches require skilled expertise and unless you are an expert and had worked with watches before, don't even try to fix it yourself. Especially with the great coverage by the Fossil warranty for repairs, you would be better off not trying to fix it yourself.

What common problems that require a Fossil watch repair?

There are a number of things that can go wrong with your watch whether it is a defective workmanship error or it is from improper care. These are the most common problems that people deal with.

  • Issues with Movement and Dials. This is a very common issue and an example is if two hands meet, they stop working or if one of the hands is not moving at the correct pace.fossil watch repair 
  • Watch battery replacement. The most common issue with the majority of watches. There is a video of replacing the watch but if your watch is expensive or has sentimental value, it is best to bring it to an authorized watchmaker.
  • Damage from improper care and accidents. Unfortunately we cannot always be 100% sure that we are careful with watches and even small bumps can damage a watch. If the damage is not too bad, there is chance for repair but otherwise you may need to have it replaced.
  • Water damage unless marked as water resistant. Water damage for the most part will ruin the watch. If it is not too much water, a common practice is to put it in a cup of rice. This is something you can always try, if not then the watch can not be fixed. On the other hand, if your watch is "water proof" and gets water damage, it should be covered under the warranty of the manufacture.

Fossil Watch Metro Service Center

Your Fossil watch is covered up to eleven years from date of purchase under the warranty. The warranty covers manufacture defects and workmanship errors. The company that deals with Fossil watch and product repairs is Metro Service Center. They have a printable form to send out which can be found in the Resources box. Metro Service Center is the company that is affiliated with Fossil and handles the repair claims. It is based out of Dallas, Texas so it generally takes about 4-6 weeks for repairs to finalize and be sent back to you. They have had a long track record with their collaboration with Fossil and they have excellent customer service.

Not always will you need to use Metro Service Center for bigger damages. You can contact the fossil watch repair center if you need to replace the battery, adjustments, or if you need extra links as well. You can go directly to a Fossil store or download their PDF form to use when sending out the watch, whichever is more convenient. It is best to go to an authorized Fossil store because since they ship out the watch, they assume the liability for their packing and are responsible if anything goes wrong.